Support Hours
Our support team is available:
Monday to Friday, 8:00 AM – 5:00 PM (CET)
Public Holidays (2025)
Please note that our support will be unavailable on the following public holidays:
- April 18 (Thu) – Good Friday
- April 21 (Sun) – Easter Monday
- May 1 (Wed) – Labour Day
- May 29 (Wed) – Ascension Day
- June 9 (Sun) – Whit Monday
- June 19 (Wed) – Corpus Christi
- October 3 (Thu) – German Unity Day
- November 1 (Fri) – All Saints' Day
- December 25 (Wed) – Christmas Day
- December 26 (Thu) – 2nd Day of Christmas
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