Ascio is performing an update to the Ascio Portal. During this update, sub-user management functionality on partner accounts will be temporarily unavailable. This is a time-limited change, and normal functionality is expected to be restored in early January.
Issue
While the portal update is in progress, partners will be unable to add new sub-users or modify existing sub-user details and permissions in the Ascio Portal. In addition, the Ascio demo portal will be temporarily disabled.
Impact
During this period:
- New sub-users cannot be created
- Existing sub-user details and permissions cannot be updated
- Existing users will continue to have access as normal
- All other portal functionality remains unaffected
Timeline
Sub-user management functionality is expected to be restored in early January. This article will be updated if there are any changes to the timeline.
Support
If you have questions or require assistance during this period, please contact Ascio Partner Support at asciops@ascio.com.
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